II.1)
Scope of the procurement
Competitor & Market Intelligence – Monitoring digital developments within the retail financial services sector
Reference number:
1570
79000000
-
Business services: law, marketing, consulting, recruitment, printing and security
Services
II.1.4)
Short description
NS&I wishes to enter into an agreement with a supplier who can provide monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
II.1.5)
Estimated total value
Value excluding VAT: 70000.00
GBP
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
79310000
-
Market research services
II.2.3)
Place of performance
Main site or place of performance:
LONDON
II.2.4)
Description of the procurement
NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
For the purposes of this tender, NS&I requires the following services:
- Preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I.
- Presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I.
- Through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight.
- NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights.
- Delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I.
- NS&I require the supplier to have a secured online platform containing a library of all reports and insights.
- NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors’ within the UK and globally.
- Proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise.
Any eventual contract would be for a maximum duration of three years, renewable on an annual basis after the first year. The indicative budget for this requirement is £210,000 (excluding VAT) over three years.
To download the tender documentation and register your interest please click on the above button.
Please note the deadline for submission of tenderers' responses is MIDDAY, 19 August 2019.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 70000.00
GBP
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
12
This contract is subject to renewal:
yes
Description of renewals:
Any contract will be for an initial period of 12 months, to be renewable on an annual basis for up to two further years. Maximum duration of contract is three years.
The indicative budget for this requirement is £210,000 (excluding VAT) over three years.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no