UK

Contract award notice

Information

Published

Date of dispatch of this notice: 04/12/2018

External Reference: 2018-584445

TED Reference: 2018/S 235-537830

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

One Housing Group
NA
100 Chalk Farm Road
London
NW1 8EH
UK
Contact person: David Golledge
Telephone: +44 02088215413
E-mail: dgolledge@onehousing.co.uk
Internet address(es):
Main address: http://www.onehousing.co.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/67142

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Housing and community amenities

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Customer Relationship Management (CRM) Solution
Reference number:  1012
II.1.2)

Main CPV code

48000000  -  Software package and information systems
II.1.3)

Type of contract

Services
II.1.4)

Short description

Provision of CRM software licenses and system integration services
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48100000  -  Industry specific software package
48400000  -  Business transaction and personal business software package
48430000  -  Inventory management software package
48480000  -  Sales, marketing and business intelligence software package
48500000  -  Communication and multimedia software package
48510000  -  Communication software package
48514000  -  Remote access software package
48517000  -  IT software package
48600000  -  Database and operating software package
48610000  -  Database systems
48611000  -  Database software package
48612000  -  Database-management system
48613000  -  Electronic data management (EDM)
48614000  -  Data-acquisition system
48700000  -  Software package utilities
48780000  -  System, storage and content management software package
48781000  -  System management software package
48782000  -  Storage management software package
48783000  -  Content management software package
48790000  -  Version checker software package
48800000  -  Information systems and servers
48810000  -  Information systems
48811000  -  E-mail system
48900000  -  Miscellaneous software package and computer systems
48920000  -  Office automation software package
72000000  -  IT services: consulting, software development, Internet and support
72200000  -  Software programming and consultancy services
72220000  -  Systems and technical consultancy services
72224000  -  Project management consultancy services
72225000  -  System quality assurance assessment and review services
72226000  -  System software acceptance testing consultancy services
II.2.3)

Place of performance

Main site or place of performance:  
London
II.2.4)

Description of the procurement

Provision of CRM software licenses and system integration services for an initial period of three (3) years, extendable to five (5) years.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  x  /  Weighting:  45
Price  -  Weighting:  55
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Competitive procedure with negotiation
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 113-257328
IV.2.9)

Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 1

Title: Customer Relationship Management (CRM) Solution

A contract/lot is awarded: no
V.1)

Information on non-award

The contract/lot is not awarded
Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3)

Additional information

Revisions to Statement of Service Requirements - estimated contract value materially reduced.
VI.4)

Procedures for review

VI.4.1)

Review body

One Housing Group
100 Chalk Farm Road
London
NW1 8EH
UK
E-mail: dgolledge@onehousing.co.uk