Date of dispatch of this notice: 02/12/2018
External Reference: c5304841-bdcd-4329-8eff-464f66c86efa
Date of dispatch of this notice: 02/12/2018
External Reference: c5304841-bdcd-4329-8eff-464f66c86efa
Official name: Avon Fire & Rescue Service
Url: www.avonfire.gov.uk
Address line 1: PO Box 37, Valley Road
Address line 2:Portishead
Town: Bristol
Postal Code: BS20 8JJ
Country: England
Contact person: Amy Harraway
E-mail: amy.harraway@avonfire.gov.uk
Phone: +44 1179262061
Title attributed to the contract: Provision of IT Helpdesk and Support Services
Description:
Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability. For this provision Avon Fire and Rescue Service requires a Help Desk Service, Desk Side Service, IT Strategic and Technical Expert Advice Service, IT Development Service and Support and Maintenance Service. The IT Strategic and Technical Expert Advice Service will assist with the management of IT provision, advise on the strategic development of IT and complete the objectives agreed in the IT Strategy. This service will also need to play a vital role in producing and ensuring the IT Strategy, IT Disaster Recovery Plan and IT Business Continuity Plan are robust and work for the service. This contract shall commence on 1 April 2019 for 2 years, with an extension option of 24 months, in 12 month periods. The extension period is the sole option of the Authority.
Additional data
User / Company
Awarded Date: 14/11/2018
Awarded Value:
1,245,000.00
Contract start date: 01/04/2019
Contract end date: 31/03/2023