UK

Contract notice

Information

Published

Date of dispatch of this notice: 04/08/2018

Expire date: 24/09/2018

External Reference: 2018-128367

TED Reference: 2018/S 150-344515

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Avon Fire & Rescue Service
VAT No: 664419911
Valley Road, Portishead
Bristol
BS20 8JJ
UK
Contact person: Amy Harraway
Telephone: +44 1179262061
E-mail: amy.harraway@avonfire.gov.uk
Fax: +44 11799253561
NUTS code:  UKK1 -  Gloucestershire, Wiltshire and Bristol/Bath area
Internet address(es):
Main address: http://www.avonfire.gov.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30508

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24978&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24978&B=BLUELIGHT
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Provision of IT Helpdesk and Support Services
Reference number:  AFRS07-2018-05
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Avon Fire Authority requires a IT Helpdesk and Support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year, as this is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
II.1.5)

Estimated total value

Value excluding VAT: 1245000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72150000  -  Computer audit consultancy and hardware consultancy services
72222300  -  Information technology services
72253100  -  Helpdesk services
II.2.3)

Place of performance

NUTS code:  UKK1 -  Gloucestershire, Wiltshire and Bristol/Bath area
NUTS code:  UKK -  SOUTH WEST (ENGLAND)
NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
Avon Fire and Rescue Service HQ, Portishead
II.2.4)

Description of the procurement

Avon Fire Authority is seeking a IT Helpdesk and support provision to ensure that Avon Fire and Rescue Service's IT system and infrastucture is available 24 hours a day, 7 days a week and 365 days a year. IT is a critical element of the Authority's business. The Authority requires the IT infrastructure to be robust, reliable and deliver to near perfect availability.
For this provision Avon Fire and Rescue Service requires a Help Desk Service, Desk Side Service, IT Strategic and Technical Expert Advice Service, IT Development Service and Support and Maintenance Service.
The IT Strategic and Technical Expert Advice Service will assist with the management of IT provision, advise on the strategic development of IT and complete the objectives agreed in the IT Strategy. This service will also need to play a vital role in producing and ensuring the IT Strategy, IT Disaster Recovery Plan and IT Business Continuity Plan are robust and work for the service.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 1245000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:  
Year x 2, 12 month extensions subject to performance and agreement.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Assets owned by Avon Fire and Rescue Service. Support services to be provided by the contractor.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  24/09/2018
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  24/09/2018
Local time:  14:00
Place:  
Avon Fire and Rescue Service HQ, Valley Road, Portishead, BS20 8JJ
Information about authorised persons and opening procedure:  
Guy Goodman, Donald Davies and Amy Harraway

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

Avon Fire Authority
Portishead
UK