UK

Contract notice

Information

Published

Date of dispatch of this notice: 13/06/2018

Expire date: 25/07/2018

External Reference: 2018-695917

TED Reference: 2018/S 113-257328

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

One Housing Group
NA
100 Chalk Farm Road
London
NW1 8EH
UK
Contact person: David Golledge
Telephone: +44 02088215413
E-mail: dgolledge@onehousing.co.uk
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
Main address: http://www.onehousing.co.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/67142

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24535&B=ONEHOUSING
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=24535&B=ONEHOUSING
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Housing and community amenities

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Customer Relationship Management (CRM) Solution
Reference number:  1012
II.1.2)

Main CPV code

48000000  -  Software package and information systems
II.1.3)

Type of contract

Services
II.1.4)

Short description

Provision of CRM software licenses and system integration services
II.1.5)

Estimated total value

Value excluding VAT: 5000000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48100000  -  Industry specific software package
48400000  -  Business transaction and personal business software package
48430000  -  Inventory management software package
48480000  -  Sales, marketing and business intelligence software package
48500000  -  Communication and multimedia software package
48510000  -  Communication software package
48514000  -  Remote access software package
48517000  -  IT software package
48600000  -  Database and operating software package
48610000  -  Database systems
48611000  -  Database software package
48612000  -  Database-management system
48613000  -  Electronic data management (EDM)
48614000  -  Data-acquisition system
48700000  -  Software package utilities
48780000  -  System, storage and content management software package
48781000  -  System management software package
48782000  -  Storage management software package
48783000  -  Content management software package
48790000  -  Version checker software package
48800000  -  Information systems and servers
48810000  -  Information systems
48811000  -  E-mail system
48900000  -  Miscellaneous software package and computer systems
48920000  -  Office automation software package
72000000  -  IT services: consulting, software development, Internet and support
72200000  -  Software programming and consultancy services
72220000  -  Systems and technical consultancy services
72224000  -  Project management consultancy services
72225000  -  System quality assurance assessment and review services
72226000  -  System software acceptance testing consultancy services
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
Main site or place of performance:  
London
II.2.4)

Description of the procurement

Provision of CRM software licenses and system integration services for an initial period of three (3) years, extendable to five (5) years.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 5000000.00  GBP
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no
II.2.9)

Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5
Objective criteria for choosing the limited number of candidates:
Evaluation criteria applicable to Selection Questionnaire.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  As per Selection Questionnaire.
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

As per Statement of Service Requirements
III.2.3)

Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Competitive procedure with negotiation
IV.1.4)

Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.5)

Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  25/07/2018
Local time:  12:00
IV.2.3)

Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 17/08/2018
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 3  (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

One Housing Group
100 Chalk Farm Road
London
NW1 8EH
UK
E-mail: dgolledge@onehousing.co.uk