II.1)
Scope of the procurement
Network maintenance and support service
Reference number:
CON850
72700000
-
Computer network services
Services
II.1.4)
Short description
Design, supply and installation of network and cabling services; Network security; Maintenance of network. The network service comprises: • 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
656000.00
GBP
II.2.2)
Additional CPV code(s)
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72710000
-
Local area network services
72720000
-
Wide area network services
II.2.3)
Place of performance
NUTS code:
UKF2 -
Leicestershire, Rutland and Northamptonshire
Main site or place of performance:
Leicestershire
II.2.4)
Description of the procurement
Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.
Applicants must have current UK emergency service network support and maintenance experience.
The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).
The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines;
A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS
Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.
The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers;
Initial network fault finding for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers; Network help desk and support service; •
Network performance and health check service including the virtual infrastructures; •
Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.
Criteria below
Quality criterion
-
Name:
Quality
/
Weighting:
80
Price
-
Weighting:
20
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no