Social and other specific services – public contracts - Call for competition

Information

Published

Date of dispatch of this notice: 05/03/2018

Expire date: 11/04/2018

External Reference: 2018-048969

TED Reference: 2018/S 046-101661

Social and other specific services – public contracts - Call for competition

Social and other specific services – public contracts

Prior information notice - This notice is a call for competition

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

The Police and Crime Commissioner for Derbyshire
n/a
Force Headquarters, Butterley Hall
Ripley, Derbyshire
DE5 3RS
UK
Contact person: Rob Atkinson
Telephone: +44 3001225371
NUTS code:  UK -  UNITED KINGDOM
Internet address(es):
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=23514&B=BLUELIGHT
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Transformation of the Force Operations Room Telephony Management System.
Reference number:  DP0169
II.1.2)

Main CPV code

79512000  -  Call centre
II.1.3)

Type of contract

Services
II.1.4)

Short description

Derbyshire Constabulary (or the ‘Force’) is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s).
II.1.5)

Estimated total value

Value excluding VAT: 1200000.00  GBP
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79512000  -  Call centre
II.2.3)

Place of performance

NUTS code:  UK -  UNITED KINGDOM
II.2.4)

Description of the procurement

Derbyshire Constabulary (or the ‘Force’) is planning a comprehensive transformation of its Force Operations Room (FOR) telephony systems during 2018. The FOR comprises of Force Control Room (FCR) which undertakes emergency call handling (999s) and the Force Contact Centre (FCC) which undertakes non-emergency call handling (e.g. 101s).
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Form of procedure

Open procedure
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date:  11/04/2018
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.5)

Scheduled date for start of award procedures

18/05/2018

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Police and Crome Commissioner for Derbyshire
Butterley Hall
Ripley
DE5 3RS
UK