Publication

Section I: Contracting authority

I.1)

Name and addresses

Leicestershire Police

Police Headquarters, St. Johns, Enderby

Leicestershire

LE19 2BX

UK

Contact person: procurement

Telephone: +44 1162222222

E-mail: procurement@leicestershire.pnn.police.uk

NUTS code: UKF2 - Leicestershire, Rutland and Northamptonshire

Internet address(es):

Main address: http://www.leics.police.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30501

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=22376&B=BLUELIGHT

Additional information can be obtained from

the abovementioned address:

Tenders or requests to participate must be submitted

electronically via: https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=22376&B=BLUELIGHT

Tenders or requests to participate must be submitted

to the abovementioned address

I.4)

Type of the contracting authority

Body governed by public law

I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Network maintenance and support service

Reference number: CON850

II.1.2)

Main CPV code

72700000 - Computer network services

II.1.3)

Type of contract

Services

II.1.4)

Short description

Design, supply and installation of network and cabling services; Network security; Maintenance of network. The network service comprises: • 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).

II.1.6)

Information about lots

This contract is divided into lots: no

II.2)

Description

II.2.2)

Additional CPV code(s)

72600000 - Computer support and consultancy services

72610000 - Computer support services

72710000 - Local area network services

72720000 - Wide area network services

II.2.3)

Place of performance

NUTS code: UKF2 - Leicestershire, Rutland and Northamptonshire

Main site or place of performance:

Leicestershire

II.2.4)

Description of the procurement

Leicestershire Police requires a network support and maintenance service to run for 2-years from 1.4.2018, with an option to extend on a one year plus one basis.
Applicants must have current UK emergency service network support and maintenance experience.
The network service comprises: 45 sites all within the East Midlands police region (Leicestershire & Rutland, Northamptonshire, Derbyshire, Lincolnshire and Nottinghamshire).
The core WAN is based on GRE Tunnels metro Ethernet services, broadband and leased lines;
A primary rate remote access service for additional small sites, remote workers and third-party support; • E3 and point to point links to local authorities and criminal justice partners; Current Dell switches, Cisco switches, routers and firewalls; Cisco Secure ACS and RSA ACE Server authentication services; SolarWinds Orion NPM, NCM and Netflow network management; AXIS video decoders and Siemens VOIP trunking; • LAN and WAN QoS
Provision of network services for VMWare ESX and Citrix XEN virtual machine and Dell EMC virtual storage infrastructure.
The required service: 24-hour, 365-day with 4-hour call to fix on all LAN and WAN equipment and directly supported services; Ensuring sufficient spares and stock availability to meet the SLA; Fault and call management for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers;
Initial network fault finding for third-party systems and services, to include but not limited to Telco’s, voice switch and other network service providers and information system providers; Network help desk and support service; •
Network performance and health check service including the virtual infrastructures; •
Design, supply and installation of network and cabling services; Network security; • Maintenance of network documentation.

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)

Estimated value

Value excluding VAT: 360000.00 GBP

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: yes

Description of renewals:

This contract will be retendered during 2021

II.2.10)

Information about variants

Variants will be accepted: no

II.2.11)

Information about options

Options: no

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions: As stated in the tender documents

III.1.2)