PCAS01.08 - Plymouth CAST Provision of Statutory Testing, Servicing and Reactive Repair Services

The Client is seeking to appoint a single Principal Contractor to deliver the full scope of Service Level Agreements (SLAs) outlined in this specification, which includes: a. Statutory compliance maintenance and Planned Preventative Maintenance (PPM) across in-scope mechanical, electrical and specialist systems (see Detailed Technical Specification for SLA Provision and other appendices). b. Reactive maintenance in line with the response model in Response Times. c. Technical support and management of specialist subcontractors engaged under this Contract. d. 24/7 operations support for emergencies. e. While elements of the service may be subcontracted, the Contractor will remain the sole point of contact for the Client and will retain full responsibility for the coordination, management, and successful delivery of all aspects of the contract. The Contractor must: a. Ensure and provide proofs that all employees and subcontractors meet and maintain the required standards of competence, compliance, and performance. b. Maintain clear and consistent communication with the Client, regardless of subcontractor involvement. c. Be accountable for all service outcomes, including timeliness, quality, and statutory compliance. d. Provide a unified reporting structure and escalation process for all services delivered under the contract. e. This approach is intended to ensure streamlined communication, efficient contract management, and clear accountability throughout the duration of the agreement.

06/11/2025 12:00:00

50000000-5  Repair and maintenance services
50700000-2  Repair and maintenance services of building installations
50710000-5  Repair and maintenance services of electrical and mechanical bui
50711000-2  Repair and maintenance services of electrical building installat
50712000-9  Repair and maintenance services of mechanical building installat
50720000-8  Repair and maintenance services of central heating
50750000-7  Lift-maintenance services
71000000-8  Architectural, construction, engineering and inspection services
71200000-0  Architectural and related services
71300000-1  Engineering services
45000000-7  Construction work
71500000-3  Construction-related services
71600000-4  Technical testing, analysis and consultancy services
71630000-3  Technical inspection and testing services
71631300-3  Technical building-inspection services
50400000-9  Repair and maintenance services of medical and precision equipme
50500000-0  Repair and maintenance services for pumps, valves, taps and meta
50510000-3  Repair and maintenance services of pumps, valves, taps and metal
50730000-1  Repair and maintenance services of cooler groups
79993000-1  Building and facilities management services
71620000-0  Analysis services
35110000-8  Firefighting, rescue and safety equipment
50413200-5  Repair and maintenance services of firefighting equipment
90700000-4  Environmental services