CBMC-PTR-291-2026-27 - Welfare Advice Services and Advice Network Support & Training Services

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The City of Bradford Metropolitan District Council is procuring Welfare Advice Services and Advice Network Support and Training Services to support residents experiencing financial hardship, poverty and barriers to accessing support across Bradford District. The service is funded through the Crisis and Resilience Fund and aims to improve financial wellbeing, resilience and access to welfare support. The procurement comprises two lots. Lot 1 – Welfare Advice Services will provide free, independent, impartial and confidential welfare advice, casework and representation for Bradford District residents. The service will support residents with welfare benefits, debt, housing, employment, health-related welfare issues, fuel poverty, consumer matters and immigration advice within the provider's authorised competence. The Lead Provider will deliver services directly and coordinate a network of subcontracted locality-based organisations to ensure access across all five Bradford localities. The service will operate on a "no wrong front door" basis, ensuring residents receive timely support, active referrals and appropriate advocacy where required. Lot 2 – Advice Network Support and Training Services will support workforce development, quality improvement, collaboration and network coordination across the Bradford District Resilience and Advice Network. The Provider will facilitate partnership working, deliver a district-wide training programme, support consistent reporting and quality standards, strengthen safeguarding awareness and develop pathways into accredited welfare advice roles. The services will contribute to the Council's Anti-Poverty Strategy, support prevention of homelessness, improve financial resilience, increase benefit uptake, strengthen partnership working and improve outcomes for vulnerable residents across the district. The initial contract term is two years with options to extend for up to two further periods of 24 months.

04-12-2026 17:00:00

85312400-3  Welfare services not delivered through residential institutions
85311100-3  Welfare services for the elderly
85311200-4  Welfare services for disabled people
85311300-5  Welfare services for children and young people


City of Bradford Metropolitan District Council
Britannia House, Hall Ings
BD1 1HX
Bradford
United Kingdom
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https://www.bradford.gov.uk/

Published notices
Tender Notice (FTS (PA23)) 03-11-2026 20:31
Lots
Welfare Advice Services (Lot 1)

Provision of a free, independent, impartial and confidential welfare advice service for residents across Bradford District. The service will deliver information, advice, casework, advocacy and representation on welfare benefits, debt, housing, employment and related issues, supporting residents experiencing financial hardship to improve financial resilience, wellbeing and access to support.

Instructions to bidder:

Read all tender documents before submitting your tender. Bidders may apply for Lot 1, Lot 2 or both Lots and must complete all required quality, social value, pricing and declaration documents. Submit all clarification questions and tender responses through YORtender by the stated deadlines. Lot 1 requires delivery of welfare advice services; Lot 2 requires delivery of network support and training services. Evaluation: Quality 85%, Social Value 10%, Price 5%.

Additional information:
Documents Documents
Quote/tender mailing address:
Britannia House, 5th Floor Hall Ings,
BD1 1HX
Bradford,
United Kingdom
Advice Network Support & Training Services

Provision of network coordination, workforce development, training and quality improvement services to support the Bradford District Resilience and Advice Network. The service will strengthen partnership working, improve safeguarding awareness, promote good practice, support organisational development and build capacity across the advice sector to improve outcomes for residents and communities.

Instructions to bidder:

Read all tender documents before preparing your submission. Bidders may apply for Lot 1, Lot 2 or both Lots. Complete all required quality, social value, pricing and declaration documents and submit your tender electronically via YORtender by the stated deadline. Clarification questions must be submitted through YORtender. Late submissions may not be considered.

Additional information:
Documents Documents
Quote/tender mailing address:
Britannia House, 5th Floor Hall Ings,
United Kingdom
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