CARAS - Patient/Citizen Communications & Engagement Solutions
16/07/2021 12:00:00
64000000-6 Postal and telecommunications services
32000000-3 Radio, television, communication, telecommunication and related
32260000-3 Data-transmission equipment
32500000-8 Telecommunications equipment and supplies
32570000-9 Communications equipment
32573000-0 Communications control system
64227000-3 Integrated telecommunications services
72000000-5 IT services: consulting, software development, Internet and supp
NHS Shared Business Services
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
| Notice | Date of dispatch |
|---|---|
| Live Opportunity (Contracts Finder) | 09/06/2021 18:01 |
| Contract notice (FTS) | |
Corrigendum (FTS)
|
|
| Awarded Contract (Contracts Finder) | 16/11/2021 16:31 |
| Contract award notice (FTS) |
The provision of an automated One and Two way Internet-based online digital communication services such as smartphone applications.
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an automated One and Two way Email service
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an automated One and Two way mobile messaging (SMS), paging and alerting service.
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an automated One and Two way IVR service
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an Agent Calls service based from a Call Centre, providing the ability to make outbound contact and respond to an incoming contact or route the contact to a predefined destination.
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of on and off-site bulk and traditional hybrid mail.
Lot Grouping 1: Administration of Patient Pathways
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
It is recognised that surveys such as FFT will predominantly be Digital First and using Online (Digital) Communication therefore the requirement is for Bidders to provide an automated One and Two way Internet-based online digital communication services such as web based services or smartphone applications.
Lot Grouping 2: Enhancing the Patient Experience
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an automated One and Two way mobile audio messaging, paging and alerting service. This service is intended to replace outdated workforce communication methods such as Fax Machines and analogue Pagers.
Lot Grouping 2: Enhancing the Patient Experience
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom
The provision of an automated One and Two way mobile audio messaging, paging and alerting service. This service is intended to replace outdated workforce communication methods such as Fax Machines and analogue Pagers.
Lot Grouping 3: All-in-one and Advisory / Digital Transformation.
Halyard Court, 31 Broadway, The Quays
Salford Quays
M50 2UW
United Kingdom