Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and oversight in collaboration with NWP’s retained team.
Services
23/08/2021 12:00:00
72000000-5 IT services: consulting, software development, Internet and supp
72200000-7 Software programming and consultancy services
72220000-3 Systems and technical consultancy services
72250000-2 System and support services
72400000-4 Internet services
72700000-7 Computer network services
Police and Crime Commissioner for North Wales Police & North Wales Police
Force Headquarters, Glan-y -don, Abergele Road,
LL29 8AW
Colwyn Bay, North Wales
United Kingdom
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Notice | Date of dispatch |
---|---|
Live Opportunity (Contracts Finder) | 23/07/2021 12:31 |
Contract notice (FTS) | |
Awarded Contract (Contracts Finder) | 31/10/2022 17:34 |
Contract award notice (FTS) |
Enterprise Communication Services incorporates the provisioning, management, improvement, administration and troubleshooting of Network Services as well as providing advice and guidance for the future roadmap. The current network is a converged voice and data network harnessing Cisco technology on NWP sites linked to a managed MPLS service. NWP own the Cisco equipment and require the supplier to proactively manage both the equipment and day to day operational service delivery (respond to incid