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Below are all the tender related documents for the tender.
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Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 99505:1 - RHUL-25006 Provision of a Service Excellence (Customer Service) Training Programme for University Managers and Staff
Publicly Available DocumentsSize (kB)
Only Available after Expression of Interest 
 App 1 - Service Excellence Specification.pdf
 App 2 - Service Excellence Contract.docx
 App 3 - Supplier Response Document.docx
 App 4 - Price Schedule REV 2.xlsx
 App 5 & 6 - Certificates Revision 1.docx
 RHUL-25006 ITT Service Excellence Training.pdf
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