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Below are all the tender related documents for the tender.
Documents under the header 'Publicly Available Documents' can be downloaded without the need to login or register.
Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 75061:1 - Provision of Out of Hours call handling and social media monitoring Framework Services
Publicly Available DocumentsSize (kB)
Only Available after Expression of Interest 
 001 Section A_ITT Instructions.docx
 002 Section B - ITT (Open) March 2023_Final.docx
 01 Appendix A _Out of Hours Call Handling Social Media Monitoring Service (Final).docx
 02 Appendix B -Pricing Schedule_Final.xlsx
 03 Appendix C - Hyde Property Stock List Nov 2022-Final.xlsx
 04 Appendix D KPIs & MI Reporting_Final.docx
 05 Appendix E - Standard Consultancy Contract(5778855.1).docx
 05 Appendix E(i)_Contract Matrix_V2.docx
 05 Appendix E_Hyde_NFP_Framework Agreement_Template_V4_update.docx
 06 Appendix F_Form of Tender.docx
 07 Appendix G Social Value Tender Pack 2022-23 V4.xlsx
 08 Appendix H_Anti-Collusion Certificate.docx
 09 Appendix J_Modern Slavery Code of Conduct.docx
 10 Appendix I_IT Security Control Essentials v0.1.xlsx
 11 Appendix K_OHSP 4 F1 Contractor and Service Provider HS questionnaire v3.doc
 12 Appendix L_Group Anti-Fraud and Corruption Procedure v2.0 - March 2021 FINAL.pdf
 13 Appendix M_Probity Policy Statement v2.0 - March 2021 FINAL.pdf
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