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Below are all the tender related documents for the tender.
Documents under the header 'Publicly Available Documents' can be downloaded without the need to login or register.
Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 44871:1 - Call Center Technology
Publicly Available DocumentsSize (kB)
Only Available after Expression of Interest 
 49137 Appendix 3 Selection and Award Quesitons V1.xlsx
 49137 Appendix 3B - Price Schedule V1.xlsx
 49137 Call Centre Technology ITT V1.docx
 Appendix 5 -Contract .docx
 Appendix A SLA Targets .docx
 Appendix B Decommissioning Requirements.docx
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