Instructions:

Below are all the tender related documents for the tender.
Documents under the header 'Publicly Available Documents' can be downloaded without the need to login or register.
Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 28685:2 - Lot 2 - Bulk waste collection
Publicly Available DocumentsSize (kB)
Appendix 1 - Schedule of Information - CCHA Estate Services.pdf154
Appendix 11 - Site List.xlsx77
Appendix 12 - CCHA Staff Structure.pdf55
Appendix 13 - Resident Handbook.pdf1182
Appendix 14 - Complaints Policy and Procedure.pdf686
Appendix 15 - Compensation Policy.pdf109
Appendix 16 - Data Protection Policy.pdf395
Appendix 17 - Health and Safety Policy.pdf1080
Appendix 18 - Contractor Code of Conduct.pdf113
Appendix 19 - Standing Orders.pdf217
Appendix 20 - Equality, Diversity and Inclusion Strategy.pdf301
Appendix 21 - Safeguarding Policy.pdf161
Appendix 22 - Asset Management Strategy.pdf283
Appendix 23 - Business Plan.pdf9493
Appendix 24 - Customer Care Statement.pdf553
Appendix 25 - Annual Report 2018.pdf3025
Appendix 26 - Resident Newsletter.pdf3145
Appendix 27 - Community Investment Strategy.pdf236
Appendix 3 - Form of Tender - CCHA Estate Services.pdf161
Appendix 4.1 - Lot 1 Method statement questionnaire.pdf273
Appendix 4.2 Lot 2 Method statement questionnaire.pdf184
Appendix 5.1 GM Specification Lot 1.pdf402
Appendix 5.2 Cleaning Specification Lot 1.pdf237
Appendix 5.3 Bulk Rubbish collection and storage Lot 2.pdf193
Appendix 6.1 - Price Framework Lot 2.pdf77
Appendix 6.2 Price Schedule Lot 2.xlsx58
Appendix 7.1 KPI handbook Lot 1.pdf218
Appendix 7.2 KPI Handbook Lot 2.pdf215
Appendix 8 - 900-2 CCHA Estate Services OJEU Procurement SQ version.xlsm40
Appendix 9 - TUPE Confidentiality Declaration.pdf153
Example map - 063 Knight House.pdf923
Example map - 090 thornhill 15 and 51.pdf735
ITT - CCHA Estate Services and Bulk Waste Removal_SQ Version.pdf379
SQ CCHA_Final.docx288
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