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Below are all the tender related documents for the tender.
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Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 25641:1 - Longhurst Group Gas Heating Contract
Publicly Available DocumentsSize (kB)
Appendix 1_Schedule of Information_FINAL.docx113
Appendix 10_Pre-Construction Information.pdf1049
Appendix 11.1_NHF Gas and Heating V7 - Preliminaries.pdf518
Appendix 11.2_NHF Gas and Heating V7 - Specification.pdf1825
Appendix 11.3_NHF Gas and Heating V7 - SORs.pdf1999
Appendix 12.1_NHF Planned Mtce & Property Reinvestment V7_Preliminaries.pdf476
Appendix 12.2_NHF Planned Mtce & Property Reinvestment V7_Specification.pdf3071
Appendix 12.3_NHF Planned Mtce & Property Reinvestment V7_SORS.pdf7660
Appendix 15_Performance Measures.xlsx20
Appendix 16_Form of Tender_FINAL.docx117
Appendix 17_TUPE Confidentiality Declaration_FINAL.docx106
Appendix 20_Property List.xlsx9097
Appendix 21 - Longhurst Property Distribution Map.pdf527
Appendix 23.1_Heating Repair History_Tenanted Dwellings.xlsx6830
Appendix 23.2_Heating Repair History_Leasehold Stock.xlsx107
Appendix 24_Void Lettable Standard.pdf50
Appendix 25_Domestic Heating Asset List and Servicing History.xlsx742
Appendix 26_Repairs and Maintenance Policy.pdf508
Appendix 27.2_Domestic and Communal Heating Safety Policy.pdf458
Appendix 27_Domestic and Commercial Heating Safety Procedure.pdf436
Appendix 28_Staff Structure.pdf58
Appendix 29.1_Section 20 Leaseholder Policy.pdf235
Appendix 29.2_Section 20 Leaseholder Consultation Process Map.pdf196
Appendix 3_Method Statement Framework_Longhurst Gas_FINAL.pdf324
Appendix 30_Complaints Policy.pdf236
Appendix 31_Compensation Procedure.pdf37
Appendix 32_Data Protection Policy.pdf542
Appendix 33_Health and Safety Policy.pdf580
Appendix 34_Contractors' Code of Conduct.pdf40
Appendix 35_Governance Standing Orders.pdf1171
Appendix 36_Asbestos Management Policy.pdf435
Appendix 37_Equality and Diversity Principles.pdf38
Appendix 38_Customer Engagement Policy.pdf527
Appendix 39_Safeguarding Policy.pdf726
Appendix 4_Method Statement Schedule_Longhurst Gas_FINAL.xlsx57
Appendix 40_Asset Management Strategy.pdf880
Appendix 41_Business Plan.pdf7339
Appendix 42_Annual Report for Customers 2016-17.pdf2690
Appendix 43_Our Voice Newsletter Summer 2018.pdf22653
Appendix 45_LGSRs Communals.pdf67570
Appendix 5_General Requirements Term Brief Final.pdf768
Appendix 6_Heating Term Brief FINAL.pdf818
Appendix 7_Contact Centre Term Brief Final.pdf543
Appendix 8_Price Framework FINAL.pdf448
Appendix 9_Pricing Schedule FINAL.xlsx113
ITT_Longhurst Gas_SQ Version_FINAL.pdf688
Selection Questionnaire_Longhurst Gas_FINAL.xlsx83
SQ Instructions_Longhurst Gas_FINAL.pdf580
document  Appendix 14_Gas KPI Handbook Final.pdf358
document  Appendix 19_Procurement Timetable_FINAL.pdf140
document  SQ Quality Schedule_Longhurst Gas_FINAL.xlsx47
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