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Below are all the tender related documents for the tender.
Documents under the header 'Publicly Available Documents' can be downloaded without the need to login or register.
Documents under the header 'Only available after expression of interest' can only be accessed if you are registered and/or logged in as a participating supplier

Documents - Lot 115736:1 - Replacement IT Service Management (ITSM) System
Publicly Available DocumentsSize (kB)
Only Available after Expression of Interest 
 1. ITT Instructions and Important Information - ITSM.docx
 2. ITT Specific Information - ITSM v2.docx
 3. ITT Response Information - ITSM.docx
 4. ITT Response Document - ITSM.docx
 Appendix 1 - Service Specification - ITSM.docx
 Appendix 2 - Pricing Matrix - ITSM v3.xlsx
 Appendix 3 - RM6285-core-terms-v1.0 - ITSM.docx
 Appendix 4 - Cloud Hosted Service Questionnaire - ITSM.docx
 Appendix 5 - RM6285-Framework-schedule-6-order-form-template-and-call-off-schedules-v1.0 - ITSM.docx
 Clarification Log v7.xlsx
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